At magnun88, we treat the protection of members' personal data as a responsibility we take seriously. We understand that you place your trust in us when you register and use this platform — and that trust is not something we take lightly.
This Privacy Policy is designed to give you a clear and comprehensive overview of how we manage your personal data, from the moment of registration through every transaction you make. It complies with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards.
1. Information We Collect
Magnun88 collects your personal information through several channels — during registration, when you use the platform, and through interactions with our support team. The types of information we collect are as follows:
Personal Identification Information:
- Full name as stated in official identification documents.
- Date of birth for age verification purposes.
- Identity card number (MyKad) or passport number.
- Current residential address.
- Active mobile phone number.
- A valid and accessible email address.
Financial Information:
- Bank account details used for deposits and withdrawals.
- E-wallet information such as Touch 'n Go or Boost registered in your name.
- Deposit and withdrawal transaction history on the platform.
Technical & Usage Information:
- IP address and general location data at the time of login.
- Device type, operating system, and web browser version in use.
- Game session data including play duration and games played.
- Account activity logs for security and compliance purposes.
2. How We Use Your Data
Every piece of information we collect is used for specific and legitimate purposes. Below is a summary of how your data is used:
| Purpose of Use | Data Types Used | Legal Basis |
|---|---|---|
| Account management & verification | Name, email, phone number, date of birth | Service contract |
| Deposit & withdrawal processing | Bank details, transaction history | Service contract |
| KYC verification & fraud prevention | MyKad / passport, address, biometric data | Legal obligations |
| Account security & prevention of unauthorized access | IP address, activity logs, device data | Legitimate interest |
| Customer support & complaint resolution | Chat history, transaction records | Service contract |
| Promotional communications & bonuses | Email, phone number | Your consent |
We do not use your data for third-party advertising purposes or sell your information to any data brokers. Our use of data is strictly limited to the operation of the magnun88 platform.
3. Data Encryption & Security
Magnun88 invests heavily in cybersecurity infrastructure to ensure your data is always protected. 256-bit SSL encryption protects all communications between your device and our servers — this is the same encryption standard used by leading banking institutions in Malaysia.
- Data encryption in transit: All data exchanged between your app or web browser and magnun88 servers is encrypted using TLS 1.3 protocol.
- Data encryption at rest: Sensitive data such as financial details and identity information is stored in encrypted format on our servers.
- Access control: Only authorised personnel with a legitimate operational need may access members' personal data, and all access is recorded in an audit log.
- 24/7 monitoring: Our security systems are monitored around the clock to detect and respond to any cyber threats in real time.
- Two-factor authentication (2FA): 2FA is available on all member accounts as an additional layer of protection at login.
4. Data Sharing & Disclosure
Magnun88 does not sell, rent or trade members' personal data to any third parties for marketing purposes. However, in certain situations, we may need to share your information with the following limited parties:
- Payment providers: Transaction information required to be shared with payment providers (FPX, DuitNow, Touch 'n Go, Boost) solely for transaction processing purposes.
- Technology service providers: Our technical partners who provide cloud computing services and infrastructure may access data within a limited scope and are subject to strict confidentiality agreements.
- Regulatory and law enforcement bodies: We will disclose the required information to lawful authorities when required to do so under Malaysian law.
- Fraud prevention: In suspected cases of fraud or money laundering, relevant information may be shared with the appropriate authorities.
In all data-sharing instances, we ensure that the receiving party is bound by confidentiality and data security obligations equal to or stricter than our own policy.
5. Cookies & Tracking Technologies
Magnun88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
- Essential cookies: Required for core platform functions such as login, game sessions, and security. These cannot be disabled.
- Performance cookies: Collecting information about how you use the platform to help us improve user experience. All data is collected anonymously.
- Functional cookies: Remembering your preferences such as language, display settings and login information for your convenience.
You can manage cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the magnun88 platform.
6. Your Privacy Rights as a Member
Under Malaysia's Personal Data Protection Act 2010, you have specific rights regarding the personal data we hold about you. We fully respect and facilitate the exercise of these rights.
You have the right to request a copy of all personal data we hold about you.
You may request that we correct any inaccurate or incomplete personal data.
You may request deletion of your data, subject to legal retention requirements.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
In certain circumstances, you may request that we temporarily restrict the processing of your data.
7. Data Retention & Deletion
Magnun88 retains your personal data only for the period necessary to fulfill the purposes stated in this policy, or for as long as required by Malaysian law.
- Active account data: Retained for the duration your account is active and for 7 years after account closure, in line with Malaysia's financial legal requirements.
- Transaction records: Retained for a minimum of 7 years in accordance with anti-money laundering legal requirements.
- Support communication logs: Retained for 3 years from the date of last interaction.
- Cookie and analytics data: Retained for no more than 13 months from the date of collection.
Once the retention period expires, your data will be securely deleted or anonymised using industry-standard methods, ensuring it cannot be recovered or re-linked to you.
8. Changes to This Privacy Policy
Magnun88 reserves the right to update or amend this Privacy Policy from time to time in line with legislative changes, operational requirements or industry best practices.
Any material changes to this policy will be notified to you via in-app notification or registered email at least 14 days before such changes take effect. This gives you sufficient time to review the changes and make informed decisions.
9. How to Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer (DPO) team through the following channels:
- Live Chat: Available 24/7 via the magnun88 mobile app or website.
- Email: [email protected] (text display only, not a clickable link)
We are committed to responding to all privacy-related enquiries within 3 business days. For requests requiring further investigation, we will provide a full response within 14 business days.
Why Your Data Welcome to magnun88
256-bit SSL Encryption
All data transmitted between your device and our servers is protected with bank-grade encryption that cannot be compromised by third parties.
Integrated KYC
Our integrated identity verification process ensures only legitimate account owners can access and manage their accounts.
No Data Selling
Magnun88 has never and will never sell members' personal data to advertisers, data brokers or any third parties for commercial purposes.
PDPA Compliance
All our data management practices comply with Malaysia's Personal Data Protection Act 2010 and relevant international compliance requirements.
Active 24/7 Monitoring
Our cybersecurity team monitors systems around the clock to detect and neutralize any threats to members' data security.
Two-Factor Authentication
2FA and biometric login features are available to all members, adding an extra layer of protection to your account.
Join magnun88 — The Platform That Puts Your Privacy First
Now you know how we protect your data. Register a free account and enjoy a safe and fun gaming experience with magnun88.